Privacy Policy
Last updated: 13 June 2026
This Privacy Policy explains how White Clean collects, uses, discloses and protects your personal data.
1. Information we collect
- Account information: name, mobile number, email address.
- Service & location information.
- Booking information.
- Payment information (processed by the gateway; we do not store full card data).
- Device & usage information.
- Communications.
2. How we use your information
- Create/manage your account and verify you.
- Schedule and deliver bookings.
- Process payments and refunds.
- Send service notifications.
- Customer support.
- Improve, secure and comply.
3. Sharing your information
We do not sell your personal data. We share it only as needed with:
- Our technicians, to perform your booking.
- Payment gateways and banks.
- Service providers (hosting, SMS, analytics).
- Authorities where legally required.
4. Payment security
All card payments are handled by Tap Payments, a PCI-DSS compliant provider; we do not store full card details.
5. Data retention
We keep data only as long as necessary, then securely delete or anonymise it.
6. Your rights
You may access, correct, delete your data, withdraw consent, and object to certain processing.
Account & data deletion
Request deletion in-app (Profile → Delete account) or email support@whitecleane.com.
7. Children’s privacy
Our services are for users aged 18+. We do not knowingly collect data from children.
8. Cookies
Our website uses essential and analytics cookies.
9. International transfers
Some providers may process data outside Saudi Arabia with adequate protection.
10. Changes to this policy
We may update this policy; the date above reflects the latest version.
11. Contact us
White Clean, Riyadh, Saudi Arabia. Email: support@whitecleane.com · Phone: +966 55 515 6067.