Terms & Conditions
Last updated: 13 June 2026
These Terms govern your use of White Clean. By using our services you agree to them.
1. The services
White Clean provides home and furniture cleaning services booked via our app/website.
2. Eligibility & accounts
You must be 18+. Keep your login and codes confidential; provide accurate information.
3. Bookings & inspection
You select a service, date and address; some services need a free inspection before a final quote.
4. Pricing & payment
- Prices are in SAR and may include VAT.
- An advance may be required to confirm; it is applied to the total.
- The balance is payable after the service is completed.
- Payments are processed via Tap Payments (mada, Visa, Mastercard, Apple Pay).
- Refunds are handled manually — request via our support channels; approved refunds go back to your original payment method.
5. Your responsibilities
Provide safe access, accurate details, and secure valuables; technicians may decline unsafe/out-of-scope tasks.
6. Service warranty & liability
Our liability is limited to re-performing the service or refunding it; no liability for indirect or pre-existing damage.
7. Intellectual property
The White Clean name, logo, app and content are our property.
8. Suspension & termination
We may suspend accounts that breach these terms; you may close your account anytime.
9. Governing law
Governed by the laws of Saudi Arabia; disputes are subject to the competent Saudi courts.
10. Changes to these terms
We may update these terms; continued use means acceptance.
11. Contact us
White Clean, Riyadh, Saudi Arabia. Email: support@whitecleane.com · Phone: +966 55 515 6067.